• Firstly, we educate your managers on the importance of receiving upward feedback, the process and how to use the information to set goals and key actions to grow as a leader. We then help you educate feedback providers using a presentation and email which provides context and understanding of how important this is for the managers growth. 
• Secondly, we seek feedback using our anonymous Upward Feedback Survey which is open for two weeks. We run the full process from requesting feedback, providing support to team members on how to provide meaningful feedback, and feedback reminders.  
• Thirdly, analyse results and create a feedback report for each manager. We help to turn the results into goals and action plans to ensure to leverage the feedback in a meaningful way. We also provide templates to share back with feedback providers.   

The Upward Feedback Process:

• Managers join a 30-minute group launch call.
• Managers advise team members they will be undertaking an upward feedback process. A presentation and email template are provided.
• Managers provide email details for the feedback providers.
• We will take full control of the process from this point.
• Launch the anonymous feedback process with feedback providers, survey open for 2 weeks. 
• Send three reminders; 1 week to go, 3 days to go, last day to provide feedback.  
• Managers complete a self-review.
• We analyse all feedback, creating an average and mode for each rating questions and all comments.
• We create a feedback report for each manager. 
• Business debriefs provided (optional extra). 
• Managers join feedback debrief call. 
• Feedback reports are issued to managers
• Managers set goals and create an action plan.
• Managers present back to team. thanking them, sharing general. overview, take aways, goals and action plan.